From the monthly archives:

December 2009

As we’re all gearing down from last-minute, overnight-shipping, how-do-I-wrap-a-basketball frenzy, it’s good to reflect on exactly how some of our favorite gifts came to us. No, not by sleigh, but e-commerce. Social media drove online sales up 300% for one dR client.

In the last few months surrounding Thanksgiving and Christmas, we collaborated with our clients who sell products and merchandise online about how to utilize their preexisting social media presence and relationships to direct new and existing consumers to their online stores.

Discount Tire was one of these clients. After leaking promo codes and directing consumers to offers via Facebook and Twitter, Discount Tire experienced substantial results in terms of Black Friday and Cyber Monday sales, over-indexing from years prior.

But even if your brand isn’t in the business of exclusively selling retail products, perhaps e-commerce is a portion of your overall business. Take the Ultimate Fighting Championship (UFC) for example. The UFC and UFCStore.com needed initiatives that would inform consumers that they could still order gifts in time for Christmas, as well as direct them to their online property–free of off-tone, sales gimmicks. Enter Dana White. UFC President Dana White and UFC personnel selected a handful of their favorite apparel items, both male and female, from the UFC Store and shared them with their online network. Dana White posted his favorite hooded sweatshirt to nearly 1 million followers on Twitter, as well as his Facebook page. It was a personal touch that combined e-commerce and social media for astounding results.

The same year-to-year increase in sales were seen for the White Sox, who employed not an official White Sox account, but the social media channels of mascot Southpaw and Vice President of Communications Scott Reifert, encouraging fans to consider buying White Sox merchandise for their friends and family.

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Since their addition to Twitter, trending topics have provided powerful insight into what’s being said not only domestically–but internationally. 

So when Twitter released their list of most discussed topics of 2009 on their blog Tuesday, the list not only reflected 12 months of conversation on Twitter, but the year’s most talked-about events. Events such UFC 100 and brands such as the Cavs–two clients that Digital Royalty works with. 

You can view the full list of most discussed topics of 2009 on Mashable, where Twitter divided the comprehensive list of topic into subcategories such as news, people, movies, TV shows, technology, sports and hashtags.

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Bubba Watson is known on the golf course as the PGA Tour’s leading distance driver. But on Twitter, Bubba’s known as a professional athlete dedicated to fan engagement. Just look at his number of tweets on twitter.com/bubbawatson, which have surpassed 9,000 in two months.

So when Bubba was looking for a golfer to play a round with him in a charity tournament, Birdies for the Brave, he turned to his friends on Twitter.

On December 8, Bubba extended the offer to play a round with him in a tweet that read “I need a 4th Fri morn for Birdies for the Brave tourny! It’s starts at 8:00 then we shutgun at 10:00. Who wants to play?”

Hundreds of followers made their case to play with the PGA Tour golfer in 140 characters, and one lucky follower, @ShaneBacon, was selected–all via Twitter.

For a quick video of @BubbaWatson and @ShaneBacon at the event, click here.

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