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Picture this. Six months ago I’m sitting in a crowd of several hundred people as I work on my laptop during an athlete Q&A session with fans. All of a sudden I receive a public message on Twitter with a photo attached, asking if it was @DigitalRoyalty (me) in the photo.  It was. The photo had been taken from about five feet away. Right there, right then. But I couldn’t locate the person who snapped the photo. The photog had seemingly disappeared. And before I could process the situation or have the chance to respond, my followers did for me. Having watched from afar, they voiced their concern for my well-being in lue of the incident, which they believed to be slightly creepy. Oddly enough, I wasn’t too affected or ever felt truly threatened by the tweet, so I responded.

Why? Well, “wait a minute,” I thought to myself. I choose to play this game and everything that comes along with it. Transparency has led to openness, which has lead to access. The virtual world and physical world have collided. It’s a beautiful thing for consumers and brands.

Should we be scared? No. See below. Should we be smart? Yes. See above.

Let’s break it down. Nearly two years ago, pre-Foursquare and Gowalla days, Shaquille O’Neal stood on a street corner and tweeted his exact whereabouts. We called it Twitter Tag. Nowadays we consider that type of geo-tagging cavemen-like, yet still very effective.

Today, your consumers and friends can become a local celebrity, “the mayor” of their hometown pub, grocer, or the Atlantic Ocean for that matter. They can even develop connections all over the map with just a mobile phone and a bar code.

Now that’s fancy. But, just because there’s a new abracadabra app in the store doesn’t mean you need to force it into your marketing strategy and “app drop” (the equivalent to name drop) at the latest and greatest social media conference. The technology needs to compliment your strategy in effort to meet your objectives. Don’t get me wrong, it’s still important to experiment and understand capabilities. Period.

But in the interim, I’ll continue to arrive to work early and stay late just to steal the mayorship of the picnic table in the dR office backyard from @ChadM. Work smarter. Not harder.

Post image for Random Acts of Shaqness

Random Acts of Shaqness

November 1, 2009

In the 160-character bio on Shaquille O’Neal’s Twitter lies the six-world phrase ‘I perform Random Acts of Shaqness.’ Eighty-nine thousand, seven hundred results are yielded in a simple Google search of ‘Random Acts of Shaqness.’ But what exactly are Random Acts of Shaqness? And how did they originate?

It was one day with client Shaquille O’Neal that Digital Royalty (dR) founder Amy Martin thought-up the concept for her greater than seven-foot friend, with an equally as large personality. The strategy included performing spur-of-the-moment giveaways, phone calls to fans and general acts of kindness which converged the virtual world with the physical more-tangible world. And so was born Random Acts of Shaqness.

Fashion Square Mall in Scottsdale, Arizona and a 5’ & Diner in Phoenix were just two of the original locations to fall victim to Shaq’s Twitter-savvy self. Stops across the country along his NBA road trip path also became historic Random Acts of Shaqness landmarks.

Shaq’s followers not only enjoyed the idea in the 2008-2009 NBA season, but also embraced them. In some instances, the time between Shaq revealing his location on Twitter and followers showing up to meet the NBA-star was a mere five minutes.

Two million plus followers and a season later, Random Acts of Shaqness have become a namesake of Shaq’s Twitter presence. And appropriately, Shaq’s first act of the 2009-2010 season took place in his new home Cleveland underneath the iconic Lebron James “Witness” outdoor sign.

Since its birth, celebrities have adopted the concept of Random Acts of Shaqness and embraced its suitability to Twitter. Celebrities and musicians who include Ellen DeGeneres, UFC’s Dana White, Lenny Kravitz and Chad Ocho Cinco.

For more Random Acts of Shaqness be sure to follow @The_Real_Shaq.